Protecting your health and your identity

Blue Cross Blue Shield of Michigan and Blue Care Network are committed to you. That’s why we’re offering all eligible* members identity protection services through Experian. The following two services are available to you as long as you remain eligible and you won’t be charged:

  • Experian IdentityWorksSM Identity Restoration: This service is automatically available to you with no enrollment required. If a problem arises, simply call 1-877-736-4495 and an Experian Identity Restoration Agent will help restore your credit and make sure your identity is returned to its proper condition. Be prepared to provide engagement number B098897 as proof of eligibility.
  • Experian IdentityWorksSM Fraud Detection: While Identity Restoration is immediately available to you, we also encourage you to activate the fraud detection tools available through Experian IdentityWorksSM. This product provides you with superior identity detection, including a credit report at signup, credit monitoring, internet surveillance, a $1M identity theft insurance, and more. Please follow the steps below to enroll.

For more information about your identity protection services, click here.


You are eligible for these services if your primary medical coverage is with:

  • Blue Cross Blue Shield of Michigan
  • Blue Care Network
  • MyBlue℠ Medigap

You are not eligible for these services if you have:

  • Dental, vision, life or long-term care insurance without also having one of the three medical plans listed above
  • Medicare Advantage coverage
  • Federal Employee Program coverage
  • A Medigap plan other than MyBlue Medigap
  • A Federal subsidy for your premium or cost sharing

How to Request Additional Protection

  1. Read the eligibility description below to ensure you are an eligible Blue Cross, BCN or MyBlue Medigap member.
  2. Read the verification of eligibility statement below
  3. If you agree to the statement, submit your request.
  4. When prompted, enter the activation code MICHIGANPROTECTS

By clicking Submit, I verify that I am eligible to receive these services. I also agree that my services will be canceled if I am not eligible.

Blue Cross Blue Shield of Michigan and Blue Care Network are non-profit corporations and independent licensees of the Blue Cross and Blue Shield Association. Blue Cross Blue Shield of Michigan and Blue Care Network have a contract with Experian, an independent company, to provide identity protection services to their members.

The Identity Theft Insurance is underwritten and administered by American Bankers Insurance Company of Florida, an Assurant company under group or blanket policy(ies). The description herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions. Review the Summary of Benefits.